Archives: Clients

British Council

“ERS have done a thorough impact evaluation of our funding programme which will be excellent evidence to help us make the case for the future of the programme. The team were great to work with; knowledgeable and professional and the quality of work they have produced is excellent.”

Stephanie Grant, Senior Programme Manager, Cultural Protection Fund, British Council

Red Squirrels United

“ERS were commissioned to produce a cost benefit analysis for Red Squirrels United. The timeframe to conduct the research, analysis and report production was approximately six months – a deadline which ERS met. ERS exceeded our expectations and we got considerably more from the analysis than we were expecting. The CBA has given us really useful stats that we can use to communicate the success of the project and highlighted a valuable return on investment for the project. Findings from this project will be used to support other red squirrel and non-native species projects moving forward. ERS were great to work with, communicable and contactable and very professional. ERS added considerable value by going above and beyond the brief and highlighting several social, cultural and wellbeing benefits highlighted during the course of their research.”

Nikki Robinson, Red Squirrels United Programme Manager

British Library

“ERS delivered the project in a collaborative way, with regular check-ins with us to update on progress, risk and milestones. From the get-go ERS were very well organised and checking that they had a good grasp of our expectations and any deadlines we needed to meet. Since the evaluation project, we have been able to raise awareness of our services and the impact they deliver at a local, regional and national level among key stakeholders.”

David Gimson, Business and IP Centre National Network Manager, British Library

Cheshire East Council

“ERS delivered an ERDF Summative Assessment for our Digital+ ERDF funded project. The project was delivered within tight deadlines and made all the more difficult given the Covid-19 crisis, however the report was delivered ahead of schedule. The ERS team exceeded expectations throughout the study, offering a great service. Staff were very personable and approachable throughout and were always quick to answer queries. The recommendations highlighted within the report will be used with regards to a proposed new digital project. ERS demonstrated great value for money and I would not hesitate to recommend them to any other projects who would be looking for similar work to be completed.”

Phil Law, Senior Investment Manager, Cheshire East Council

The University of the West of England

ERS undertook Summative Assessment of one of the University’s ERDF programmes. We had very short timelines and a limited budget. ERS met our very short timescales without a problem. They were flexible, especially working around our stakeholders and open to constant feedback. Our expectations were exceeded with this piece of work. We had assumed it was a tick box exercise, but the final report was a document that was far more valuable and useful than this.”

Katy Sensier, Business Projects Support Manager

Somerset County Council

“Somerset CC commissioned ERS on behalf of the Heart of the South West LEP to provide a robust evidence base to inform the EU Structural Investment Framework and wider Strategic Economic Plan. The team at ERS were very knowledgeable, professional and helpful, showing flexibility in the face of very challenging deadlines.”

Carrie-Anne Hiscock, Somerset County Council Senior Economist


“ERS has produced an economic impact assessment for Newcastle Gateshead Cultural Venues (NGCV) for the last 9 years. Having robust evidence for our collective impact has been incredibly important. We have been very satisfied with the service provided and the sound methodology and approach taken”

Declan Baharini, NGCV

Wales, Sova

“ERS undertook the evaluation of Sova’s ESF funded Increasing BME Employment, Tackling BME Economic Inactivity project. They researched thoroughly and understood our funders, stakeholders and partners, responding quickly and effectively to changes and requests, making the management of evaluation activities effective and less cumbersome.”

Charlie Cable, Area Manager – Wales, Sova

Natural Resources Wales

“Professional service from start to finish. Pro-active in shaping our initial brief including suggestions for improvement, both in outcomes and methodology, which resulted in a far better end product. ERS provided additional value by establishing an on-going focus group of young people for NRW to work with to help develop and improve services and materials.”

Amanda Paton, Natural Resources Wales

Arts Council Wales

“The dedication of ERS as our external evaluators has meant a really thorough analysis and set of recommendations. It was great to work with an evaluation company so at one with the ‘youth-led’ aspect of the festival and enabled young people to shape the evaluation processes”

Sian James Rheolwr, Programme Manager, Arts Council Wales


“Considering its complexity, ERS demonstrated, from the outset, a clear understanding of the project and they dealt with the variety of issues within each partner organisation in a very professional manner. The final report was clearly written to a high standard and in a relatively short time scale.”

Karen Moody, UKTI Project Manager

The Sage Gateshead

“ERS carried out an economic impact assessment of our music programme, conferences and exhibitions. It provided us with exactly what we wanted.”

Anthony Sargent, (Former) General Manager, The Sage Gateshead

Bristol Airport

“The economic impact assessment produced by ERS has provided us with valuable evidence to demonstrate the benefits Bristol Airport delivers to the West of England. Incorporating analysis of direct and indirect impacts, inbound tourism, and consultation with stakeholders, the report combines robust data with an engaging narrative.”

James Gore, Head of Government and Stakeholder Relations, Bristol Airport