Project Examples

Economic Evaluation of British Library Business & IP Centre National Network

The British Library Business and IP Centre and national network provides business support, with a specialism in IP advice and business databases through a free service in public libraries. In 2019 ERS produced a report detailing the value of working as a network, the reach of the service, service use and user experience and outcomes for users and impacts of the service. The evidence gathering process involved: (i) field visits to all 12 libraries, observation and interviews with management and delivery staff; (ii) reanalysing monitoring information; (iii) analysing survey responses to an e-survey garnering 1855 responses. Survey analysis involved bottom-up modelling of impacts for each centre (and individual two-page summaries) describing employment, sales and GVA uplift, improvements in productivity and estimation of a benefit cost ratio (BCR).

BBO Programme Evaluation

The Programme is jointly funded by the Big Lottery Fund and the European Social Fund, the latter via the D2N2 Local Enterprise Partnership.